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Is Samsung Password manager worth trusting for password security? Review In 2023

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Samsung Password Manager

Quick Review


Samsung Pass is a free password manager that allows users to save their login credentials for apps and websites. It stores your login credentials and other sensitive data and uses biometric authentication to let you access your account. This online security tool is only available for Android Galaxy devices and has significant room for improvement. Thus, to know if it's the best choice, let's compare its strengths and weaknesses. 

Biometric authentication logins
Samsung Wallet
Free to use
Relies on Knox security framework
Fast autofill
No browser or browser extension support
Only available in the latest Samsung versions
Lacks password generator feature
No core password management feature

Samsung Pass is a built-in password manager that's part of the Samsung ecosystem software. It works by saving your website and app login information so you can log into the same services without manually entering the details. The app stores your data in a Trust Zone, which is encrypted and follows the Knox security framework, which ensures that it is safe to use.

The most impressive thing about this app is it is entirely free to use. You need to have a Samsung account to use this service. However, if you don't use the latest Samsung phone or device, you won't be able to use it. Also, it doesn't offer any prominent features except the Samsung Wallet. 

In addition, there are various other shortcomings with the Samsung password manager app, like it doesn’t do the fundamental job of creating passwords. But what’s most concerning is that Samsung suffered two data breaches in 2022, making users question the brand’s credibility. Thus, this Samsung Pass review explores how this free tool helps users store confidential data and whether it is worth using

Managing Samsung Pass Settings

To use Samsung Pass, you need to sign up for your Samsung account. This is a mandatory step before setting up the Samsung Pass. 

Follow the step-by-step instructions to enjoy a smooth and hassle-free setup process:

  1. Go to Settings > tap on Biometrics and Security option > Samsung Pass. 
  2. Click on the Continue option and sign in using the Samsung account credentials. 
  3. Again, tap on Continue and set up your biometric data. You'll be given three options; Password, PIN, and Pattern.
  4. Continue to follow the prompts. 
  5. Register for your fingerprints and follow the instructions on your screen. 
  6. Tap on Done when the process finishes. 
  7. You can now sign in to your Samsung Pass using biometric authentication.

You can now use Samsung Pass to sign into apps and websites. Open the Samsung Internet web browser and search for all the websites you need to sign in to with your account. Once you've signed into the account, it will seek permission if you want to save the information or not. Click on Remember, and the next time you sign into the website, just scan your biometrics rather than fill out the account information. 

Samsung Pass Security

Most leading password managers in the industry deploy AES 256-bit encryption and a zero-knowledge policy to keep users' data secure and private. But when it comes to Samsung Pass, things are quite different. It encrypts the users' sensitive data but doesn't reveal which type of encryption it uses. This leaves users in doubt if Samsung stores their confidential information or not.

But, the company does have shared a few pieces of information that informs users about the security standards of Samsung Pass. It uses its proprietary defense-grade mobile security system ”Knox” that guarantees the security of users' data. It's built into Galaxy devices and protects and stores data in the Safe Trust Zone, such as passwords, PIN codes, and biometric data. Anyone who wants to access the Samsung Pass account must bypass biometric authentication, which is near impossible for hackers, so it’s safe to use. In addition, it also protects the Samsung device against malicious apps and other online cybersecurity threats

While there's no mention of the zero-knowledge policy, Samsung's privacy policy mentions that they don't store any user's sensitive data. 

However, it was shocking to learn that Samsung experienced two data breaches in 2022. In July 2022, some unauthorized party accessed information from Samsung's US systems. In a statement on August 4th, the company informed that some of the users' information was affected and action has been taken to secure the affected systems. In September 2022, Samsung again suffered from a breach in which some customers' names, demographic information, DOB, name, contact, and product registration were affected. This might also impact the password manager users. Thus, Samsung needs to undergo security audits to prove that securing users' data is its utmost priority. 

 Interface and Ease of Use

Once the Samsung Pass is set up, it's easy to use. It has a minimalistic interface that's extremely user-friendly and doesn't trouble the users. Logging into your account will prompt you to use your biometric data. Once done, you can use the autofill service, and here are the steps for doing it:

  1. Open Settings > General Management tab. 
  2. Now, click on Passwords and autofill
  3. Tap on Autofill with Samsung Pass, and ensure that you select Autofill with Samsung Pass. 
  4. You can select Google, but it'd be great to choose Samsung Pass because it's powered by Samsung Knox, which is Samsung's built-in defense-grade mobile security platform. 

Besides enabling the autofill feature, users can also add items to their digital wallets. It's a simple process that allows users to add logins, digital keys, gift cards, addresses, and payment card info and secure them. But, besides this, there aren't any customization options or other features that might enhance user experience. Hence, advanced users will prefer to consider using other standalone password managers. 

Compatible Devices and Browser Extensions

Samsung Pass is an Android identity authentication app that works on the latest version of Samsung Galaxy phones. Usually, all those Samsung smartphones that use 7.0 software or up are eligible to use Samsung Pass. Other devices on which Samsung Pass works efficiently include:

  • Galaxy Fold
  • Z Fold series 
  • Z Flip series
  • S series (S21, S22, S20, S20+, S20 Ultra, S10, S10e, S10+, S9, S9+, S8, S8+, S7, S7 Edge, Note 5, S6, Edge, S6 Edge Plus)
  • A series (A52, A42, A32)

One biggest drawback of Samsung Pass is that it only works on a handful of Samsung apps and the Samsung Cloud. There isn't any cross-device option through which you can access the backup. 

Furthermore, Samsung Pass doesn't offer any browser-supported extensions. It isn't compatible with any mainstream browsers, so you can't use Samsung Pass on browsers or desktop PCs. It is another area where Samsung Pass, like all other password managers, offers a browser extension feature that improves user experience and convenience. 

Features Overview

The most significant drawback of using Samsung Pass is that it doesn't offer any password management features. It only supports the autofill feature and nothing else. Even Samsung Pass lacks a built-in password generator. It won't allow users to create passwords for their accounts nor inform them about their existing passwords' strength. In other words, Samsung Pass is only good for storing existing passwords and general information. 

Recently, Samsung Pass has introduced a digital wallet feature that has more value to the user experience. 

Samsung Wallet

Samsung Wallet is an incredible feature that combines with Samsung Pay and Samsung Pass, allowing users to store boarding passes, digital keys, and payment card info in one place. It also includes Samsung Pass functionality that stores your passwords and verifies the users’ identities with biometric data to log into various apps and services. This gives users quick access to their personal and payment information. 

Plus, it also integrates with Samsung Blockchain wallet so users can monitor their digital asset portfolio by checking the value of cryptocurrencies. 

Besides this, it lacks other basic core security features. This includes a password health checker, a dark web scanning tool, or emergency access. It is a great setback that disappoints the users. 

Samsung Pass Customer Support

Samsung offers one of the best customer support services. It offers a range of options to assist its customers like

  • 24/7 live chat feature
  • Product support
  • Order Support
  • Online Community
  • Phone stimulators
  • Email service 
  • Online website resources
  • Mobile help center

Samsung allows users to speak to customer support representatives directly. They can email them, use the phone support option, or initiate a live chat. The live chat feature is always applaudable; however, using the Samsung live chat feature differs slightly from others. 

You can drop a message after clicking on the live chat icon, but the real-human agents will not soon join to help you. Instead, it gives you three options, i.e., order help, Samsung promotion, and call us. You can select the option according to your preference, but it won't lead to the chat room. It provides you with different online resource materials and again offers the Contact us option, which asks you to submit a ticket, and this isn't impressive at all. 

Users can join the online Samsung community to explore more about Samsung products. It includes experts, fans, and other community members who share tips on using a particular feature. Besides this, featured posts, recent topics, most liked, and unanswered questions expand users' knowledge. But to join the community, you must sign into your Samsung account. There is also a mobile Help Center but you can't use this option if you haven't created a Samsung account.

Samsung's website contains comprehensive resources that help users. It includes FAQs, blogs, user guides, and product-related information that proves extremely useful to the users. 

Samsung Pass Pricing Plan

Samsung Pass is a pre-installed password manager in Galaxy smartphones that runs Android 7.0 or higher versions. Navigate into the Settings menu, you can use Samsung Pass. 
 It is a completely free password manager app to use that has no hidden charges or costs. It is a huge benefit for anyone not inclined to invest in a paid password manager.

Does Samsung offer a password manager?

Samsung markets its password manager as Samsung Pass. It is a free identity management tool that allows users to use their saved biometric information to log into their accounts, apps, and websites. This way, it offers a safe way to manage your data. However, Samsung Pass is unlike other top password managers in the market. It lacks most core features that people look for in a password manager, like a random password generator and password health checker. The only features it offers include the digital wallet and autofill option. But, still, it is a good option for Samsung users who want to use a password manager for storing passwords.

How do I find my saved passwords on my Samsung?

All the passwords get saved in the browser. To check the saved passwords on Samsung, here are the steps one needs to follow:

  1. Open the Chrome browser and tap on the three-dotted icon on the top right side of the screen. 
  2. Click on the Settings menu.
  3. Click on Passwords, and you'll see all the saved passwords.

That's it. If you want to add or remove any credentials, you can do it from here easily. 

How many simultaneous devices does Samsung Pass offer?

You can use Samsung Pass on up to five devices. Using the same Samsung user account on different devices will automatically sync the saved data, including login details and website lists. This ensures a seamless user experience, but users must register for biometric authentication on each device. 

Is it safe to use Samsung Pass?

Samsung Pass is a basic security tool that is completely safe and reliable. It encrypts the biometric data and keeps it in a secure Trust Zone, which isn't accessible to anyone. Moreover, Samsung Pass relies on the Samsung Knox security framework that comes built-in with Samsung devices and protects all sensitive PINs, passwords, and biometrics data. 

However, Samsung hasn't mentioned the encryption standards they use to protect users' data. Also, it doesn't offer a basic password management function, not a password generator. Still, anyone whose primary goal is to store their data securely can consider using Samsung Pass.  

Is Samsung Pass free to use?

Samsung Pass comes as a free security tool for your Samsung Galaxy phones. There are no hidden fees or charges for using it. Navigate to the settings menu, head into the biometrics and security tab, and start saving your information into the Samsung Pass. 

How to access Samsung Pass?

Samsung Pass is not available on any other device except for the latest version of Samsung devices. This means it only works with Samsung apps. To access Samsung Pass go to Settings > Biometrics and Security > Samsung Pass > Menu > Settings. 

After accessing the Samsung Pass, you can store any login details or other sensitive data. However, there's a big catch. While Samsung Pass allows keeping pre-existing passwords, it doesn't enable users to create new passwords. 

Which device does support Samsung Pass?

Anyone using a Samsung Galaxy phone with Android 7.0 or higher can use the Samsung Pass 

tool. Other supported series include the S series, the Z flip and fold series, and a few devices of the A series. It is a secure online security tool that stores IDs and passwords for different apps and websites. Plus, it uses secure biometric authentication methods like face, fingerprints, or iris to authenticate users' identities. This way, Samsung Pass ensures that all the data remains protected and no third party can view or access it. 

Is Samsung Pass an app?

The famous Korean brand Samsung introduced Samsung Pass, a biometric authentication app. Users can sign into their accounts without entering their usernames and passwords. The password manager auto-fills the login information automatically. It is a default password manager that works perfectly well on Android 7.0 and higher versions and can easily download from the Samsung Galaxy App Store. 

Does Samsung Pass have a desktop version?

Samsung Pass is compatible with Galaxy Android devices, so it doesn’t offer any desktop version. This is a significant drawback that Samsung needs to address and must expand its functionality within Samsung tablets. 

What are the best alternatives for Samsung Pass?

Kaspersky, LastPass, Norton NordPass, and Keeper password manager are all the best options to use instead of Samsung Pass. Whereas, if you want to use a completely free password manager then you can also consider using the Chrome password manager. 

These password managers use military-grade encryption and a zero-knowledge policy to ensure the security of the data. In addition, it allows users to store passwords and a range of other sensitive data in their vault, like secure notes, addresses, and payment card info. These password managers are compatible with all major devices and platforms. Also, they include basic to advanced password management features like a dark web scanner, password health checker, or emergency access.

Final Verdict

Samsung Pass is a great storage option for login credentials and other sensitive information to access apps and websites via biometric authentication. It works as an identity authentication app that comes pre-installed on Galaxy devices, so it is free to use. Also, it uses the Knox security framework to maintain the security of the stored data. However, Samsung Pass also comes with significant drawbacks. 

You can't use it on any other app or browser. It doesn't support any browser extensions except for the Samsung Internet browser. Besides this, it doesn't offer any basic or advanced password management features except for the Samsung wallet. Thus, if you're a Samsung device user, you can consider using it. Otherwise, there are other better options available in the market.

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Rebecca James is an IT consultant with forward thinking approach toward developing IT infrastructures of SMEs. She writes to engage with individuals and raise awareness of digital security, privacy, and better IT infrastructure.

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