Yesterday, the users of the Verizon Wireless network noticed that Netflix videos stream at a considerably low speed. The Verizon users have reported to Reddit that they claimed a slow downloading speed of not more than 10Mbps while being connected to Netflix.
However, Verizon in a statement given to Ars Technica has admitted the traffic capping but has also claimed it was an issue caused due to temporary video optimization test.
A Verizon Wireless spokesperson said that network testing had been done over the past few days to optimize the network’s video applications. This testing should be finished shortly and the user’s streaming experience was not affected due to it.
Yet, this stance by the company is considered an irresponsive behavior towards their customer service. A completely different situation was reported by the users, which wasn’t optimization but a clear speed capping. Yet, it is clear from Netflix’s speed-test tool, which was showing measurable low-speed rates as compared to the non-Netflix tests.
