Short Review: Avast Scureline comes from a very reputable cybersecurity family. But as per, their logging policy, jurisdiction, and lack of security features make them less worthy. The price of the product is comparatively higher than other best VPNs like NordVPN and ExpressVPN.
Avast SecureLine VPN’s jurisdiction and shady logging policy make it controversial among its competitors. Many people on Redditt were not recommending the Avast VPN to others. Thus, I decided to look for the truth myself. To see if Avast VPN was as reliable and secure as they claimed, I first subscribed to the service and decided to review the service provider in detail. I reviewed the VPN on 11 different factors before drawing my final verdict. If you want to know that either the VPN performs well and it is worth investing in it or not, continue reading the Avast Secureline VPN review.
The Avast VPN is a new name in the VPN industry. The service provider was launched in 2013 by the famous cybersecurity company Avast which offers several other cybersecurity products such as anti-virus software.
There are several VPNs out there, meaning you should offer exceptional service and features to stand out in the competitive market. Avast VPN is relatively new in the market, but it is an excellent introductory VPN for many casual internet users. When I first glanced at the VPN feature, it was a bit of disappointment to know that it lacks many advanced features that prevent it from being the best choice for small businesses.
To know more about Avast VPN, let’s dive into this article.
- Quick Overview
- Encryption & Security
- Jurisdiction and Logging Policy
- Does Avast VPN Work in China?
- Server Network
- No of Simultaneous Connections
- Speed Test
- Compatibility With Other Devices
- Streaming Abilities
- Customer Support
- Value for Money
- Should I Recommend Avast VPN to Others?
Before we begin with the detailed review, have a quick overview of Avast Secureline VPN’s features:
|Jurisdiction||Czech Republic (not safe)|
|Number of servers||700 servers in 34 countries|
|Protocols used||OpenVPN, IPSec|
|Operates in China||No|
|Logging Policy||Do keeps data logs|
|Streaming Abilities||Unblocks Netflix, Amazon Prime, and Disney Plus|
|No of the simultaneous connection||Up to 10 devices|
Now, let’s start with the detailed Avast VPN.
Encryption & Security
Avast VPN protects your data with military-grade encryption and secure encryption protocols.
Like many other top-tier VPNs, it uses AES-256 bit encryption to safeguard users’ data from all snooping eyes. It also uses the OpenVPN protocol, which means that it secures your data with OpenSSL libraries via the UDP ports when you connect to the VPN. The OpenVPN protocol keeps a good balance between security and fast speed so, there’s no issue with the VPN’s encryption standard.
One of the most crucial functions of a VPN is to mask your IP address. Your VPN should hide your actual IP address from the websites you visit. I conducted various leak tests to find out if Avast was leaking my DNS or IP address.
The test results were quite impressive as I did not find any DNS or IP leaks while browsing the internet with Avast VPN.
Except for a kill-switch and protection against DNS and IP leaks, Avast VPN does not possess any other security-oriented features. The absence of a double VPN, split tunneling, or an ad-blocker, makes Avast much less than its rivals.
Jurisdiction and Logging Policy
Avast VPN has its headquarter in the Czech Republic. The country is not a member state of the five eyes, nine eyes, and 14 eyes alliance. But, the real problem is that the Czech Republic is a member country of the European Union. As per the law, the data retention laws of the European Union are applicable in the Czech Republic, and this can put users’ privacy at significant risk.
To enjoy most online privacy, you have a second option too, and that’s the VPN’s logging policy. A VPN that follows a no-log policy can never record or share your data with anyone under any circumstances.
According to the company’s website, Avast VPN has a zero-logging policy. The service provider promises not to record their sensitive information like their IP address, apps used, the websites visited, and data related to any other online activity.
But, I was disappointed that the VPN collects connection data. They collect and record connection logs such as the amount of data transmitted and connection timestamp for 35 days.
Thus, Avast VPN doesn’t have an actual zero-logging policy, and this affects its credibility. If someone wants to use a VPN for maximum privacy protection, Avast is not the right choice.
Does Avast VPN Work in China?
China has strict internet privacy laws that prevent users from accessing the internet. The Chinese government takes this matter seriously and has banned all anonymity and privacy tools that help users to access the internet. For this reason, China has blocked the access of several VPN providers. Those VPNs that offer unique features to bypass the strict censorship filters can work in China.
Unfortunately, Avast VPN is not among those VPNs that work in China. It uses OpenVPN protocol that the Great Firewall of China can easily detect.
Apart from this, Avast VPN doesn’t offer servers within China or in its neighboring countries. It lacks advanced features like the obfuscation server or the Stealth mode that disguises the VPN traffic as regular traffic and helps in bypassing the strict censorship filters.
Avast VPN has recently updated its servers. Now, it has 700 servers spread in 34 countries and 55 cities. If you are a beginner, this may sound like a lot to you, but there are many other VPNs with a much extensive server network, so it’s a significant drawback rather than a benefit. NordVPN consists of more than 5,000 servers in 59 countries, while ExpessVPN has more than 3000 servers in 94 countries.
No of Simultaneous Connections
Avast VPN allows users to connect up to ten devices at a time. You might think that it is a great feature, but in reality, it isn’t. More device connections can make your overall connection slow.
Speed is an important factor while selecting a VPN. A VPN offering slow internet speed isn’t recommended for use. Good speed is crucial for streaming, torrenting, and playing games so, to test Avast VPN for its speed, I conducted a speed test on multiple servers.
First, I connected the VPN to a local server in the US, and the results were somehow satisfactory. The speeds were above average but not fast. But, when I tested the VPN on an international server, such as the UK, the results were not impressive. The speeds were at times below average, and there were connection lags too. As a whole, Avast VPN lags behind its competitors in this area. It provides an average connection speed that is unreliable at times.
Compatibility With Other Devices
Compatibility was another factor on which I tested Avast Secureline VPN. It was pretty satisfying to know that the VPN was compatible with Windows, iOS, macOS, and Android. The VPN also offers dedicated and easy-to-use apps for these platforms.
But, when I tested the VPN on Linux, it didn’t work. Even if it doesn’t offer any manual configuration which means you can’t install it on routers or other streaming devices like Firestick TV.
Avast VPN has a hard time with streaming services. I tested the VPN on five different streaming platforms, namely Netflix, BBC iPlayer, Amazon Prime, Disney Plus, and Hulu, and obtained mixed results.
The VPN worked well on Netflix. It successfully unblocks US Netflix as well as other regions’ Netflix libraries. The video quality was in HD, and there were no buffering and connection lags throughout the streaming experience. It won’t be wrong to say that Avast VPN is a good choice for streaming Netflix.
The service provider also unblocked Amazon Prime and Disney Plus without any issue but failed to unblock BBC iPlayer and Hulu. I tried multiple times but got the same results every time. This is another drawback of Avast VPN and can drift away users from using it.
Avast VPN supports P2P-file sharing and allows users to download torrents. It comes with some dedicated P2P servers that make downloading torrents an easy task.
When downloading torrents, security also matters a lot. Avast VPN does offer some essential features like a built-in kill switch and DNS/IP leak protection to protect your anonymity and safety while torrenting.
But on the other hand, it offers a minimal server network and doesn’t have other torrent-focused features like split tunneling and SOCKS5, making it not an ideal VPN for torrenting. Also, it collects and retains connection logs for 30 days. By keeping the connection logs, the company is not completely keeping you private, and you might not like that too, so it isn’t recommended to use either for torrenting.
Avast VPN offers different customer support services for individuals and businesses. It is a good initiative that many other service providers lack. If you experience any issue while using the Avast VPN, there are few places to resolve the issue.
The VPN offers telephonic support. You can call on the given toll-free number to get fixed any technical issues you face. The company also provides a help section on its website. Here you can find answers to FAQs, guides, and blogs. Also, there’s email support too.
But I was highly disappointed to find that it doesn’t offer 24/7 live chat support. It is an effective strategy to deal with customers’ queries at any time with no extra charges.
To sum up, Avast VPN customer support can get even better by introducing the live chat support feature.
Value for Money
Avast VPN is cheap in terms of price. Its pricing is much more affordable than many other service providers. Moreover, it offers three different subscription plans, each of which lasts for a longer time.
Here’s a look at Avast subscriptions packages.
- 1 year plan for $4.99/month
- 2 year plan for $3.99/ month
- 3 year plan for $3.99/ month
You can easily buy any of these subscription plans via their website and pay through credit/debit cards or PayPal. Avast doesn’t accept any other payment method, not even the anonymous cryptography one.
Free Trial and Refund Policy
According to their website claim, it also offers a free version but for a limited time. You can try Avast VPN for free for seven days, and you don’t even need to pay. Apart from this, the VPN also offers a refund policy.
If after subscribing to the VPN you aren’t satisfied with the service, you can claim a refund. For a full refund, visit Avast VPN’s website and tap on the support tab. You will see an option for a request form. You need to fill it to forward your refund policy. Please note that it might take a week to get back your money.
Should I Recommend Avast VPN to Others?
Avast VPN provides basic service at an affordable price. It provides top-notch level encryption standards and VPN leak protection. But there are many areas where it didn’t work well.
After this detailed Avast SecureLine VPN, I won’t recommend it to all users, and there are valid reasons why. The VPN has some serious drawbacks that don’t guarantee complete privacy and anonymity and raises questions on its credibility. No one likes to use a VPN that keeps user logs and lacks security-focused features. Moreover, it also has a small server network that doesn’t provide fast speed connection. Overall, I would rate it 3/5 with the hope that it will improve its services in the future.